Click the Shop button on the top right of your screen, which will open Shop OnRez. If you have not viewed Shop OnRez before and have questions, view the help section at http://shop.onrez.com/help/.
Chances are, we're aware the Shop is down and there is a problem to be fixed. You are welcome to contact OnRez support with an inquiry. Sometimes Second Life connection or currency issues may be the problem.
Visit the Shop help section at http://shop.onrez.com/help/.
If you need to verify your avatar to ensure item delivery, get an OnRez Wallet, or search for items to buy from a kiosk, visit http://shop.onrez.com/kiosk/ to find kiosk locations to access Shop OnRez.